Tag: Troubleshooting

  • Kentico CMS Installation issues troubleshooting – SQL Server Connection problems

    You may encounter problems when entering the database connection details in the first step of database setup:

    image

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  • Could not load file or assembly TraceWrapper, Version=1.0.523.0

    There are two versions of the TraceWrapper.dll in SCVMM install CD. One is x86 version and the other is x64 version. When you build your application on top of SCVMM library Microsoft.SystemCenter.VirtualMachineManager, it’s very important to pick up the correct version TraceWrapper.dll. In general, you should copy the 32 bit dll if you are using 32 bit system, copy 64 bit dll if you are using 64 bit system. Otherwise following BadImageFormatException would occur during runtime.

    Could not load file or assembly ‘TraceWrapper, Version=1.0.523.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35’ or one of its dependencies. An attempt was made to load a program with an incorrect format.

    However, you should keep using 32 bit TraceWrapper on a 64 bit system for following scenarios:

    • You need debug your app in Visual Studio directly. In this case, process launched from Visual Studio debugger runs in WOW64 mode.
    • IIS is configured to run in 32 bit mode. In this case, all working processes run in WOW64 mode.

    This is because in 64 bit windows, processes in WOW64 mode are 32 bit processes and can’t load 64 bit TraceWrapper.dll.

  • Manual Uninstall Windows Desktop Search

    Here is how to uninstall Windows Desktop Search (WDS) as it is not visible in add-remove programs

    Manual uninstall Windows Desktop Search 3

    1. Click on the Start Menu, then Run.
    2. Type cmd in the box and click OK. This will bring up the command line.
    3. Type the following and press enter

      %windir%$NtUninstallKB917013$spuninstspuninst.exe /q /promptrestart

    4. A box will now appear to confirm the WDS has been uninstalled and asks you to restart. Once you have restarted the PC WDS will be gone.

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  • Access denied when creating a folder just deleted

    I have a batch script which remove a folder and re-create it. The command that remove a folder is rd /s/q and the command create folder is mkdir. Recently I see something weird happening, everytime when the folder is deleted and re-created, there is error message Access is denied displayed. However, if I rerun the create folder command laer, it always pass successfully.

    The explanation on http://support.microsoft.com/?id=159199 seems make sense,

    This file is in a state known as pending deletion. This file has been deleted, but there are still handles open to it. NTFS will wait until all handles to this file are closed before updating the index. If an attempt is made to access the file, however, NTFS will deny the attempt. Because the file is listed in the index, but is effectively deleted, you can see the file but you cannot access it.

    The workaround here is add a 60 seconds sleep between the folder deletion and folder creation operation.

  • Windows could not connect to the System Event Notification Service

    If you see Windows could not connect to the System Event Notification Service error on VISTA, Windows server 2008, or Windows 7, you can try follow these steps to get it resolved.

    1. Click Start, click All Programs, and then click Accessories.
    2. Right-click on the Command Prompt and then select Run as Administrator.
    3. Once the Command Prompt has opened, type following command and then press ENTER.

      netsh winsock reset

    4. Close the Command Prompt and restart the machine.
  • File is Missing or Invalid Error Message

    I frequently hit this on my Win7/Vista machines when I run executables that were built from VB6, the following error message appears:

    Component ‘filename’ or one o its dependencies not correctly registered: a file is missing or invalid.

    The problem is caused by a component or a dependency file used in this executable is not correctly registered or is missing from the system. The solution is copy the file from another computer that does not experience this problem and register it.

    I wrote step by step instructions on how to resolve this problem in this post. It uses comdlg32.ocx as example but instructions also apply for other VB6 component file like richtx32.ocx, mscomctl.ocx, tabctl32.ocx and so on

  • Uncompress MSI File

    Sometimes I need to unzip MSI file to view its content without actual installing it. I used to use a 3rd party tool named 7zip to extract MSI. Today I discover there is much easier way to do this with windows build in tool msiexec.exe

    The use msiexec to uncompress MSI file, you need to open a command line and run type following:

    msiexec /a <YourPackageFullPath> TARGETDIR=<ExtractedMSIFullPath>

    Replace <YourPackageFullPath> with full path of MSI file, <ExtractedMSIFullPath> with the target folder you want MSI files to be extracted to.

    For example, to extract c:setup.msi, run following command:

    msiexec /a c:setup.msi TARGETDIR=c:ExtractedMSI

    The uncompressed setup.msi and all files along with fold structures will be extracted into  c:ExtractedMSI

    Note: For Vista/Win7 with UAC turn on, the above command needs to be run from elevated command prompt.

  • Register comdlg32.ocx on x64 Win7

    Today while using an old tool on my x64 Windows 7, I encountered the following error message:

    Component 'COMDLG32.OCX' or one of its dependencies is not correctly registered: a file is missing or invalid.
    comdlg32.ocx missing error

    Here is how to resolve comdlg32.ocx missing error.

    1. Download comdlg32.zip and extract comdlg32.ocx from zip file
    2. Move comdlg32.ocx to c:\Windows\system32 folder. If you are using 64bit Vista/Win7, move it to c:\Windows\SysWOW64 instead
    3. Open a command line window and run following command:
      regsvr32 c:\Windows\system32\comdlg32.ocx 

      Note: On 64bit Vista/Win7, run this command instead:

      regsvr32 c:\Windows\SysWOW64\comdlg32.ocx

      If you’re using Vista/Win7 with User Account Control (UAC) turned on, you must register comdlg32.ocx as an administrator, otherwise, regsvr32.exe will fail with error 0x8002801c. To do this, go to All Programs -> Accessories -> Command Prompt, right-click on the ‘Command Prompt’ icon, and select ‘Run as administrator’. Then run the regsvr32 command.

    4. After successful registration of comdlg32, you’ll see this message: “DllRegisterServer in C:\WINDOWS\System32\comdlg32.ocx succeeded.” Now, when you launch the application again, the file missing error should no longer appear.
  • Find Computer Owner

    At times people want to find out who owns a certain machine.

    My Network places -> Search Active Directory -> Find: Computers, Enter Computer name: “FOOBAR”, Click “Find Now”, Select Result, Right Click “Manage” -> Local Users and Groups -> Groups -> Administrators -> (Find who is an admin on the box).

    Another method is to open dsa.msc in MMC and Select “Advanced” View, then lookup computers and look at the Security tab.

    The tool, srvinfo.exe, is also useful for learning info about a machine.