IDE/ATAPI Account does not have sufficient privilege to open attachment

You might get following error after you move or replace a virtual disk drive file of a hyper-v virtual machine.

An error occurred while attempting to start the selected virtual machine(s).
‘TestVM’ failed to start.
Microsoft Emulated IDE Controller (Instance ID
{83F8638B-8DCA-4152-9EDA-2CA8B33039B4}): Failed to Power on with Error ‘General
access denied error’
IDE/ATAPI Account does not have sufficient privilege to open attachment
‘D:\VM\TestVM\TestVM.vhd. Error: ‘General access denied error’
Account does not have sufficient privilege to open attachment
‘D:\VM\TestVM\TestVM.vhd. Error: ‘General access denied error’

This is because the permissions on the new virtual hard drive (D:\VM\TestVM\TestVM.vhd in this case) are incorrect. Here is the steps to fix this permission file.

  1. Open Hyper-V manager, Right click settings of the virtual machine,
  2. Find the Virtual Hard Drive and choose "Remove".
  3. Re-add the same Virtual Hard Drive back to the machine.
  4. Now start the VM again, it should boot successfully.

4 thoughts on “IDE/ATAPI Account does not have sufficient privilege to open attachment

  1. Funny Bone of The South

    Thanks millions. One would think trivial hints like this would abound on the MS Technet site. If it weren’t for posts like this my job would be MUCH more difficult.

    FBOS

    Reply

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